Join date: Oct 27, 2020
Aug 10, 2022 ∙ 4 min
Reminder: 5 ways to improve frontline employee engagement
65% of contact centers have seen an increase in agent attrition over the last year. How can you stop the leak?
Aug 2, 2022 ∙ 2 min
A solution to help contact centers improve the omni-channel experience
Contact Centers are complex places. The omni-channel environment we live in gives customers the freedom to call, email, chat or social media
The Bearded Man